Shipping Information

At From London with Lux, every gift is carefully prepared by hand to ensure it arrives beautifully presented and ready to delight.

Processing Times

Orders are typically dispatched within 1–3 business days.

During peak gifting periods, including Christmas and other seasonal events, processing times may be slightly extended. Any significant delays will be communicated promptly.

Delivery

We currently deliver throughout the United Kingdom.

UK Standard Delivery

£4.95

Estimated delivery time: 2–5 business days. Delivery times are estimates and may vary depending on courier services and seasonal demand.

Free UK Delivery

Free delivery on all orders over £75.

International Delivery

We are currently focused on providing the highest level of service within the United Kingdom.

If you would like to arrange delivery outside the UK, please contact us before placing your order and we will be happy to provide a personalised quotation where possible.

Sending a Gift Directly

Sending a gift directly to a recipient?

We never include invoices, receipts, or pricing information inside our gift boxes. All order confirmations and receipts are sent digitally to the purchaser only.

You may also include a complimentary personalised gift message during checkout, which will be handwritten on our signature gift card.

Corporate Orders

For larger corporate gifting projects, delivery schedules will be agreed in advance and confirmed individually.

Please contact us for bespoke delivery arrangements.

Sustainability Commitment

We carefully select packaging materials that are recyclable, reusable, or responsibly sourced wherever possible.

Our aim is to create a luxurious gifting experience with a lighter environmental footprint.

 

Need Assistance?

If you have any questions regarding shipping, delivery, or returns, we'd be delighted to help.

Email: hello@fromlondonwithlux.com

We aim to respond to all enquiries within 1–2 business days.